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Privacy Policy

General Information

Overview

Welcome to our website. We take the protection of your personal data very seriously. This Privacy Policy explains what information we collect, how we use it, and what rights you have as a user of this website.

Data Controller

The data controller for this website is:
Company Name: Phone Heaven Zone
Owner: Razvan Brezan
Business Address:
Eichendorffstraße 4, 74343 Sachsenheim, Baden-Württemberg, Germany
Business Email: support@phoneheavenzone.com
Business Phone Number: +49 179 5304964
Business Hours: Monday to Sunday, 9:00 AM - 6:00 PM CET/CEST
VAT ID: DE364391048

Data Collection

We collect various types of data when you use our website:

  • Personal Data: Your name, address, and email address, which you provide when filling out forms.
  • Usage Data: Information about how you use the website, including your location and IP address.

Use of Cookies

Our website uses cookies to enhance user experience and analyze website traffic. You can configure your browser to notify you about cookie usage and allow cookies only on a case-by-case basis.

Purpose of Data Processing

We use the collected data for the following purposes:

  • To improve our website and services.
  • To process contracts made through our online shop.
  • For customer support and communication.

Legal Basis for Data Processing

The processing of your data is based on your consent (Article 6(1)(a) GDPR), for the performance of a contract (Article 6(1)(b) GDPR), to fulfill legal obligations (Article 6(1)(c) GDPR), or based on legitimate interests (Article 6(1)(f) GDPR).

Data Sharing

Your data will not be shared with third parties without your explicit consent, except in cases where it is legally required or necessary to fulfill our contractual obligations. Third parties may include service providers acting on our behalf.

Data Transfers to Third Countries

If we transfer data to countries outside the EU/EEA, we ensure that appropriate safeguards are in place in accordance with the GDPR.

Data Storage and Retention

We store your data only as long as it is necessary to fulfill the aforementioned purposes or as required by law.

Your Rights

You have the following rights regarding your personal data:

  • Right of Access
  • Right to Rectification or Deletion
  • Right to Restrict Processing
  • Right to Object to Processing
  • Right to Data Portability
  • Right to Lodge a Complaint with a Supervisory Authority

To exercise these rights, please contact us using the details provided above.

Automated Decision-Making and Profiling

We do not use automated decision-making or profiling that would have legal or similarly significant effects on you.

Data Security

We take technical and organizational security measures to protect your data against accidental or intentional manipulation, partial or complete loss, destruction, or unauthorized access by third parties.

Updates to the Privacy Policy

This Privacy Policy is regularly updated to comply with legal requirements or changes to our services. Please check this policy regularly to stay informed about how we protect your data.

Contact

If you have any questions about data protection, please email us or contact the person responsible for data protection in our organization:

Company Name: Phone Heaven Zone
Owner: Razvan Brezan
Business Address:
Eichendorffstraße 4, 74343 Sachsenheim, Baden-Württemberg, Germany
Business Email: support@phoneheavenzone.com
Business Phone Number: +49 179 5304964
Business Hours: Monday to Sunday, 9:00 AM - 6:00 PM CET/CEST
VAT ID: DE364391048

We place great emphasis on protecting your personal data and complying with applicable data protection laws.

Use of SMS Marketing

We respect your privacy and the information you provide in connection with our SMS marketing service. We use this information to send you text notifications (for your order, including abandoned cart reminders), text marketing offers, and transactional texts, including review requests. Opt-in data and consent for SMS messaging are not shared with third parties, except with messaging partners, for the purpose of enabling and operating our SMS messaging program.

GDPR and EEA Compliance

Consent Mode Enabled:
Visitors from the European Economic Area (EEA) are provided with a GDPR-compliant cookie banner. This allows users to give explicit consent for the use of their data, ensuring that all data collection and processing activities comply with GDPR regulations and respect the privacy and rights of our users.

If you have concerns regarding your data security, please contact us at: support@phoneheavenzone.com.

Validity and Changes

This Privacy Policy is effective as of 09.11.2024, and may be updated periodically. Please check regularly for any changes.